Q: Can we visit the yard and showroom?
A: Yes, please check the Contact Us page for opening hours.
Q: I don't have a PayPal account, can I just pay with my Debit or Credit Card?
A: Yes, simply checkout using the PayPal checkout button. On the next screen, you will see a "Use Debit or Credit Card" button below the PayPal sign-in button. Alternatively, you can call the office, and we can take your order.
Q: Do I need to assemble the bistro set?
A: Most of our bistro sets are pre-assembled. You just need to take them out of the box, unwrap, unfold, and use! Some of the tables in the bigger sets may require attaching the legs, but it's very easy to do.
Q: I want a different color.
A: Most of our items are available in other colors. Please get in touch to discuss your requirements and the cost if you change your mind.
Q: My galvanized fairground letter lights have stopped working?
A: If none of the bulbs are lighting up, it could be due to flat batteries, incorrect battery placement, or an issue with the battery contacts. Ensure the batteries are properly placed, and try rolling the battery in the holder while pushing up from the spring end with the switch on.
Q: I have bought a metal bistro set table and 4 chairs, will it rust?
A: These bistro sets are made from steel with a one-coat finish. You can apply an extra coat of spray-on lacquer to protect the finish.
Q: Can I collect my order?
A: Yes, no problem. Let us know when, and we can have it ready. Plus, you can have a look around the yard and showroom.
Q: Is the item in stock?
A: If the website shows that the item is in stock, it normally is. The website is updated hourly.
Q: Can I reserve an item?
A: Normally, we do not reserve online products without taking a deposit. You need to phone us to make this arrangement.
Q: Can I delay the delivery of my order?
A: Yes, this is no problem. Please contact us by phone or email immediately after placing your order with the date you would like your item delivered.
Q: Can I have a faster delivery?
A: Yes, during checkout, you can select Express Delivery, which is Next Day Delivery.
Q: Can you deliver overseas?
A: You can't select this on the website, but we CAN normally arrange delivery overseas. Please contact us by phone or email with the product number.